
Case Study
5 Penn Plaza
5 Penn Plaza
Security Cameras
PAX Security modernized surveillance at 5 Penn Plaza with 121 cameras, two enterprise on-prem servers, DW Spectrum VMS, and managed network infrastructure through a phased zero-downtime migration.
The Challenge
What We Were Brought In To Solve
5 Penn Plaza had an aging surveillance system with more than 80 existing cameras and a legacy VMS license nearing expiration. Management needed a reliable 24/7 camera system for security and building operations, but could not afford downtime during the transition.
The PAX Solution
How We Delivered
We staged the upgrade so the existing system stayed active while the new system was built, tested, and brought online. PAX Security deployed 121 cameras, two enterprise on-premise servers, DW Spectrum VMS, managed TP-Link switches, and WattBox UPS units for remote troubleshooting and power protection. Cameras were selected from multiple manufacturers based on the specific needs of each area.
Our Process
A Clear Process From First Call to Final Handover
We make security upgrades simple with fast communication, clean installations, and systems that work the right way from day one.
Discovery Call
We learn about your building, goals, pain points, and timeline.
Site Walk & System Design
We assess doors, wiring, entry points, and layout to recommend the right solution.
Proposal & Scope Review
Clear pricing, clear scope, and options that fit your property and budget.
Professional Installation
Clean cabling, coordinated scheduling, minimal disruption, tested equipment.
Training & Ongoing Support
We train your team and stay available through our PAXCare service plans.
The Results
Key Outcomes
- 121-camera enterprise surveillance system deployed
- Two on-premise recording servers installed
- DW Spectrum VMS for 24/7 viewing by security and management
- Managed TP-Link switches for network visibility and troubleshooting
- WattBox UPS units for remote power management
- Aging 80+ camera system replaced with no operational downtime
- Legacy system decommissioned only after the new system was fully operational

Related
Services Used in This Project
From the Knowledge Base
Further Reading
What a Security Maintenance Plan Actually Covers (and When It Is Worth It)
A maintenance plan sounds like a nice extra until a camera dies on a Friday night and nobody picks up the phone. Here is what a good plan includes, how it compares to paying per repair, and when you honestly do not need one.
Shorter Days, Bigger Blind Spots: A Fall Security Checklist for Your Business
In the fall, your staff leaves in the dark, your cameras switch to night mode before closing time, and seasonal hires need keys. Here is a practical checklist to get your business ready before the clocks change.
The 15-Minute Monthly Security Walkthrough Any Property Manager Can Do
Most security problems are not discovered. They are stumbled on, usually the day you need the footage. A 15-minute walkthrough once a month catches the dead camera, the door that will not latch, and the fob nobody turned off.
Similar Project in Mind?
Tell us about your property and we will walk you through what a similar install would look like -- at no cost.