Knowledge Base
Security Knowledge Base
Practical guides, buyer advice, and how-to articles on security cameras, access control, cabling, and intercoms. Written by our installation team.
The 15-Minute Monthly Security Walkthrough Any Property Manager Can Do
Most security problems are not discovered. They are stumbled on, usually the day you need the footage. A 15-minute walkthrough once a month catches the dead camera, the door that will not latch, and the fob nobody turned off.
Who Gets the Call When Your Alarm Goes Off?
Your alarm is only as good as the list of people the monitoring center calls. Outdated numbers, people who left, and forgotten passcodes turn a real alarm into a missed one. Here is how to set up a call list that actually works.
What Happens to Your Security System When the Power or Internet Goes Out
The lights go out. Do your doors lock or unlock? Do the cameras keep recording? Does the alarm company still know? Here is what actually happens in an outage, and what to test before the next one.
7 Signs Your Security System Is Out of Date
Your cameras are on and the alarm still beeps. That does not mean the system still does its job. Here are seven signs it is time for an upgrade, and what to check yourself before you call anyone.
How to Replace the Battery in a Wireless Motion Detector
When a motion detector stops reporting or flags a low battery, it is almost always the battery -- not the sensor. Here is how to swap it on a 2GIG PIR1 motion detector and confirm the room is still covered.
How to Replace the Battery in a Wireless Door or Window Sensor
When a wireless contact sensor stops reporting, it is almost always the batteries -- not the sensor. Here is how to swap them on a 2GIG Thin Door/Window Contact (DW10) and confirm the opening is back on watch.
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